Dane Roofing Company has received its 5th Best of Plano Award in a row. Celebrating its 18th year anniversary, the Company is looking into strengthening its relationship with loyal customers and building the trust of new residents and businesses in Dallas. With that, the Company is investing in three fronts – customer service, online presence, and content.
Plano roofing companies like Dane Roofing was founded by Kelly Dane in 2003. Dane has been in the construction industry prior to the foundation of the Company. His achievements include being awarded in the Parade of Homes and Vesta Awards. Before Dane Roofing was founded, Kelly Dane was the owner and the founder of TriTex Cabinets and stayed in the latter for 25 years.
Dane attributes his success to the values that he has in life. “I conduct my business the same way I conduct my life: with Reason, Accountability, Honesty, a Hard Work Ethic, and Morality,” he says. This has become evident in how Dane Roofing has treated its customers. Five-star reviews have been given to the Company simply because of their high-quality service and in-depth knowledge of their craft.
As a Plano roofing contractor, Dane knows the importance of building trust with his clients and his role in making that possible. As the CEO and President, Dane still manages every project personally. This would mean going to houses and meeting clients in the hopes of managing their fears and hopes for their roof renovation, restoration, or maintenance. Dane understands that the roofing industry is not something most of his clients are knowledgeable about which is why he has made it a priority to improve on their customer service.
In the past 18 years since Dane Roofing was founded, it has been consistent in earning A+ ratings by the Better Business Bureau of Dallas. This is proof that the Company has created a good track record in its services in Dallas, Texas Roofing Company
As the weather becomes more unpredictable in the state, Dane Roofing is increasing its online presence in order to tap new clients for their roofing needs. It is important to prevent and avoid roofing problems early on while the weather is good. When the snow and rain kick in, damaged roofs can cause serious trouble for the whole home or building.
Part of the company’s efforts to increase customer service is becoming more transparent on what the customer will experience one he calls for an appointment. Dane Roofing reiterates in their site that each roof will be thoroughly inspected in order to find the cause of the damage. As such, the Company does not only do repairs, but also preventive maintenance. All the observations from these inspections will be relayed by Dane Roofing to the client.
In today’s tech-driven world, Dane Roofing acknowledges that having an online presence is necessary to stir talk about the Company and its services. With that, the Company is launching its first website powered by WordPress. Through this channel, Dane Roofing seeks to reach out to people who are looking for a roofing contractor in the vicinity of Dallas.
The website will be the main platform on which Dane Roofing will communicate to its clients. Here, stories about how the Company started will be posted as well as in-depth explanations on their services. Dane Roofing aims to change the way people look at the roofing industry and this is only possible through strong and engaging content on their website.
In spite of being new to websites, Dane Roofing is slowly engaging its clients through blog posts and articles on their site. Roofing tips frequently asked questions, and other everyday roofing problems are talked about in-depth. The approach is to make people see that roofing need not be a topic solely for men or for the contractors. To add to that, there will be testimonials posted from satisfied clients to increase the dependability of Dane Roofing.
As for content, Dane Roofing in Plano aims to expand its reach by delving into topics related to the roofing industry. While roofing how-tos are a given in any roofing contractor’s website, the Company is looking into posts on usual housing problems. A roof is just one part of the home, and Dane Roofing understands that roof problems are almost always affecting other areas of the home. It can be drainage, walls, paint, and even design.
Overall, Dane Roofing is revamping how they approach customer service by increasing their online presence. Through content, testimonials, and articles, Dane Roofing seeks to strengthen its loyal customers while increasing their new pool of clients.