Here are a few things you want to keep in mind when you choose a company to do your roof repair or redoing it completely:
- Will they give you a free price estimation? Most roofers now offer a free written estimation of the work they’d do and the price.
- Will they give you a date to start the work and finish it? Most roofing companies will give you a timeline to start and finish their work.
- Do they have a roofing license and are they insured and bonded? In most states and cities roofers needs to have a roofing license (THERE IS NO ROOFING LICENSE IN TEXAS), but they should be able to provide general liability with at least a $1 million coverage.
- Is their price affordable? Yes, fixing a roof is expensive but some roofers charge more than others. Don’t be afraid to shop around get at least 2-3 quotes. Do not give these to these to the insurance company, they will pick the cheapest one.! Go will the roofing company you feel most comfortable with.
- Do they offer a written warranty of their workmanship? Typically, a roofer now provides a 1- or 2-year warranty of the work they’ll do. The material guarantee is usually much longer.
- What’s their customers’ satisfaction? Verify online for their reputation, how fast they answer complaints, how is their customer service. You can also ask neighbors and friends about roofing companies they previously used.
What is the warranty and guarantees available?
There are 2 different types of warranty coming with a roofing contract:
- A manufacturer warranty: This covers the materials used and depending on the type of roofing material. Most now are limited lifetime manufacturer’s warranty.
- The contractor’s labor warranty or workmanship: These days most roofers offer a 1 or 2 years guarantee on the manual work they’ve done. This also come with restrictions which may void their guarantee: usually if you have someone else do work on the roof it’ll void their warranty and there’s usually also a clause saying you need to do the usual maintenance on your roof to keep their guarantee valid. Naturally, the guarantee does not cover natural damages due to wind, snow, hail, etc.